Syntrio Customer Success Center
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How to Override Completion Status for the User
You may do this when a user lost connection, but you believe did finish the course.
Here is the procedure.
- Go to Records|Search and Update Records.
- Find the User, click on the employee ID blue link.
- Click on In-Progress.
- To the right, is a blue arrow icon.
- Click on this, to update to completion.
A Guide for Syntrio LMS Onboarding
How to Turn On and Off Training Evaluations
How to Override the Completion Status for the User
How to change the contact information in Syntrio courses, old contact has left the organization
How To Create Catalog Access Groups
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