Syntrio Customer Success Center
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Finding A User
Once logged in, click on Users|Find and Update Users.
Here, by using the large search field, a search term entered there, will search on:
- Unique ID
- First Name
- Last Name
- Email Address
You can also use any of the addition Filters (by clicking Add Filter), to look via a specific field.
This will bring up a list of the fields in your system – if you click on the checkbox, this will then put that field, on the main screen, to click on, and open up to search.
Sometimes a user may have been archived, because of an employee ID or username issue, or as a mistake. In this case, you should also check the same search, under Users|Search Archived Users.
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