Maximizing Employee Performance

Managers have a vital role to play in the successful performance of each individual in a workgroup and of the group as a whole. To get the very best of individuals and workgroups, the successful manager sets clear expectations, adds formal and informal support in the guise of a coach or mentor, and knows how to deal with subpar workers. This course explores how to set goals with your employees, define job responsibilities, effectively use coaching, counseling, and discipline to improve performance, and how to evaluate and further develop employee performance over time.

Course Objectives:

  • Identify a productive goal-setting process.
  • Indicate how best to manage performance.
  • List the steps in an effective performance review.
  • Define the “Performance Cycle.”
  • Indicate how best to set expectations for individuals and workgroups.
  • Identify a coaching process to improve individual and workgroup performance.
  • Indicate how to deal with poor performers.
  • List ways to develop individuals and workgroups.

Course Versions:

Audience: Managers & supervisors
Code: sprod221
Time: 60 min

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