Managing Conflict: A Collaborative Approach

This course focuses on this approach, teaching managers how they can mediate a collaborative solution in any workplace conflict. Students will learn how to recognize and reduce the catalysts of destructive conflict, how to identify when intervention is needed, and how constructive conflict can be used to benefit an organization, while always maintaining the focus on a ‘win-win’ solution.

DURATION: 45 minutes
AUDIENCE: Managers & supervisors

Related Courses

Enter your keyword