This course was designed with both the new and the more experienced manager in mind. It explains the many roles and responsibilities a modern day manager must take on board, from the more traditional planning and organizing to the intangible such as leading and coaching. Through scenarios, exercises and interactivities, the module presents both detailed methods and handy tips for successful mastery of these roles. Managers will also learn about the skills they need to perfect to support them in their roles and maximize their effectiveness.
DURATION: 60 minutes
AUDIENCE: New or inexperienced managers & supervisors