It may sound obvious, but there is no avoiding interacting with other people. Effectively communicating with others is the basis of any positive, interpersonal action. Interpersonal skills involve actively listening to others, making them comfortable that you receive their message, and clearly and respectfully responding. When we fail to communicate effectively, it results in stress, strained relationships, and lowered productivity.
This course explores how to convey your ideas effectively, deal with criticism in a positive way, avoid misunderstandings, and minimize arguments.
DURATION: 60 minutes
AUDIENCE: All employees