Effective Use of Email in the Workplace

Email is a powerful communication tool that transcends time zones and continents. Its applications are wide-ranging and it can contribute greatly to productivity if used appropriately and effectively. This course will show you how to write compelling
and concise emails, successfully manage your email, and know when email should or should not be used. You will also learn how to overcome the risks associated with emails, such as lost productivity, legal issues, security breaches, viruses, and junk email.

Course Objectives:

  • Identify a manager’s roles and responsibilities
  • Indicate when a manager should use one of his or her many roles.

Course Versions:

Audience: All employees
Code: sprod231
Time: 20 min

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