Are You Really Listening?

Individuals often fail to gather important information and understand others’ perspectives because they lack strong listening skills. Fortunately, good listening is a competency one can develop. Learn deep listening skills. Discover and overcome your own listening blocks.

This course teaches you how to become a more effective listener; helping you to better understand and respond to others, complete assignments with accuracy, settle disagreements before they escalate, and establish rapport with difficult people.

Course Objectives:

  • Identify the three levels of listening.
  • List four listener responsibilities.
  • Define the CORE listening model.
  • Indicate ways to truly listen to others.
  • List ways to have open communication with others.
  • Indicate how best to reflect a message’s essence.

Course Versions:

Audience: All employees
Code: scomm003
Time: 60 min

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