Responding to Ethics Complaints
Maintaining an ethical and legally compliant culture is essential to our long-term success; however, unethical and unlawful behavior can occur in any organization. How quickly the organization responds often dictates whether the ethical culture is strengthened or the reputation and health of the organization are being put at risk. Managers and supervisors have a responsibility to respond promptly and effectively to ethics and compliance complaints in the workplace. This course discusses a manager’s role in responding to ethics complaints as well as procedures for investigating and appropriately resolving ethics concerns.