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Wer’e #1 in Ethics and Compliance Hotlines

Secure Ethics Reporting Hotlines for Your Employees and Business

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6,500+ Organizations Trust Syntrio – You Can Too!

Mitratech Syntrio Hotline Operator

Syntrio Hotline domestic and international 24-hour reporting hotlines and value-added features are ideal for all types and sizes of businesses and meet all regulatory compliance reporting obligations such as Sarbanes-OxleyAct (SOX), General Data Protection Regulation (GDPR), Foreign Corrupt Practices Act (FCPA), UK Bribery Act, and  Accessibility for Ontarians with Disabilities Act (AODA).

As an independent third-party ethics hotline provider, we help ensure your employees feel confident in their anonymity while protecting your assets, board of directors, and management.

Utilize our services to identify and respond to issues regarding:

  • Safety and Security
  • Harassment and Discrimination
  • Theft and Fraud
  • Code of Conduct and Compliance

We are more than a traditional hotline reporting provider. We understand the secret to hotline success isn’t a checkbox exercise – it’s Activating, Enabling, and Validating your Speak Up! culture. Our Hotline Learning services activate your Speak Up! culture, enable your managers, continuously validate your program, and reinforce employees’ success. This is the Syntrio difference!

Our comprehensive hotline services are also easy to use and affordable – often 30% less than legacy providers. With our 1-day business set-up, you’ll have a secure hotline up and running in no time.

Features & Benefits

24-hour Access

We are ready for calls 24 hours a day, 7 days a week, 365 days a year. Our reporters are available whenever your employees need us.

Specialized Operators

Our staff is professionally trained and accustomed to dealing with caller concerns, stress and frustration. There is never a need for callers to feel intimidated.

Easy-to-use Reports

You receive actionable incident reports via email, easy-to-understand monthly summary and ad-hoc reports, and quick access to every detail of each reported incident.

Flexible Contact Options

Our comprehensive service includes web, fax, mail, email, text, and toll-free 1-800 live telephone service, plus an app. Employees can choose from any of our seven contact methods.

Worldwide Access

To meet the needs of companies engaged in operations around the globe, we offer 24/7/365 worldwide access.

Multi-language Services

Our specialized representatives are available in English and Spanish as well as over 140 languages with our interpreter services.

Quick Implementation

1 business day setup requiring minimal customer involvement. Implementation guide, templates and program materials including posters and wallet cards are available.

Independent Vendor

Research shows that when you offer independent third-party hotline services your employees feel safer and are more likely to report concerns.

Report History

All your reports and supporting data are permanently retained and easily retrieved.

Comprehensive Ethics Hotline Reporting and Hotline Learning

Organizations with today’s most admired brands are adopting comprehensive hotline reporting and learning to support their compliance initiatives, mission, vision, and shared values. These contemporary solutions help you build productive workplaces where your employees speak up, and managers are prepared to listen up and respond to their concerns.

Syntrio - Activate Enable Validate - Culture Up!

You can have it all – a world-class, highly secure employee hotline and case management system paired with an innovative collection of microlearning, communication tools, and world-class ethics hotline reporting to serve your organization’s and employees’ growing needs worldwide. These modern offerings surpass the legacy solutions by enabling you to quickly and cost-effectively:

  • Activate employees to effectively speak up by building essential reporting skills,
  • Enable managers to develop better empathy and listening competencies, and
  • Validate and reinforce whether the program is working through digital pulse surveys.

A comprehensive hotline offering uniquely enables employees to learn new ethics reporting skills that increase confidence and trust in your organization while empowering managers with proficiencies to address said concerns. This helps everyone build skills with communication tools, speak up and listen up microlearning, report investigation training, and quarterly pulse surveys.

Data Security and Privacy Protection are a Top Priority

Security is a first-tier priority at Syntrio, as we understand the incredibly sensitive nature of information hosted on our servers. Syntrio Hotline has been chosen time and time again by customers with the most stringent security validation protocols, including major banks, healthcare organizations, and governments.

How We Ensure Your Security

Tier 3 Data Centers

Keeping data exclusively on dedicated servers in Tier 3 data centers and cloud providers

Network Intrusion Protection

Providing dedicated real-time network intrusion protection, monitored 24/7

Disaster Recovery

Backing up your data in real-time to a geographically diverse disaster recovery site via a dedicated encrypted link

Unauthorized Access Protection

Having default system and password protocols which guard against unauthorized access

Military-Grade Technology

Incorporating 256-bit military-grade web security and database encryption technology

SSL Certificate

Using an extended validation SSL certificate with 4,096-bit key encryption technology at our servers

Let Us Monitor The Critical Areas of Your Operation

 

Syntrio was acquired by Mitratech in January 2024, and is a global leader in governance, risk, compliance and human resource solutions helping more than 6,500 organizations make the workplace a better place. Easy, affordable and innovative Syntrio solutions include a robust employee experience platform and reporting hotline and more than 1,000 elearning courses in Employment Law, Ethics and Compliance, Diversity and Inclusion, Health and Safety, Business Skills and Cybersecurity. For more information visit syntrio.com.