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Syntrio State of Employee Hotlines & Experience Platforms Whitepaper 2022

State of Employee Hotlines & Experience Platforms

Are you offering unique programs that engage employees and drive better financial outcomes for your organization?

The competitive landscape is challenging across all industries, and leaders often hear their employees asking these questions to improve performance. Management wants answers, especially in increasingly virtual work environments. They need reliable information about the vibrancy of their workforces and ways to improve their odds of attracting and retaining top talent and achieving successful financial outcomes. 

Highlights from the 2022 edition of this benchmark report include:

  • Hotlines are used by companies with a wide range of demographics across all regions, industries, and sizes, from small to large enterprises and government services.
  • Hotlines improve the upside and protect the downside by increasing employee engagement and business performance and protecting against the growing trend toward more giant legal suits and settlements.
  • Hotlines securely capture and retain data and information, adhering to best practices for ethics investigation procedures, and providing closed-loop report handling to ensure important details are not overlooked, and audit trails are maintained.
  • Employee Experience Platforms have emerged as the new generation, providing complete visibility into workforces and issues affecting organizations and leading to more sustainable and continuous performance.