In today’s competitive landscape, building a culture that fuels innovation, delivers exceptional service, and attracts top talent is paramount. But how do you achieve this while navigating the complexities of the modern workforce?
The answer lies within your own walls. By actively listening to your employees and understanding their concerns, you unlock a powerful driver of success. This is where ethics hotlines become your secret weapon.
Introducing the 2024 State of Ethics Reporting Hotlines report by Syntrio (now part of Mitratech):
This comprehensive report delves into the latest trends and insights surrounding ethics hotlines, revealing how they can be leveraged to transform your organization. Discover:
- AI is on the rise: Artificial intelligence will have a major impact when used as a tool in conjunction with human judgment to analyze hotline data and identify trends.
- Listening matters: Managers are getting better at listening to and responding to employee concerns raised through hotlines, but there is still room for improvement.
- Multi-channel reporting: Employees prefer a variety of reporting options for hotlines, including telephone, website, and email, and preferences vary by industry.
- Beyond compliance: The benefits of hotlines extend far beyond compliance and are now being used for more strategic purposes, such as improving company culture and mitigating risks. beyond compliance and are being utilized for more strategic and aspirational purposes.
- Hotline use is increasing: Hotline tips are trending upward across all industries, indicating that employees are feeling more comfortable speaking up about concerns.
Read the full report to learn more.