ETHICS HOTLINES & ANONYMOUS REPORTING

Employees Speak Up! with Anonymous Hotline & Employee Reporting Services

Syntrio HOTLINE Anonymous Ethics Hotline and Employee Reporting

6,500+ Organizations Trust Syntrio – You Can Too!

Employee Hotlines and Anonymous Reporting Systems allow employees and other stakeholders – such as consumers, boards, and citizens – to report improper conduct via an online website, telephone call center, or other means.

Compliance hotline systems can uniquely support organizations’ cultural and aspirational needs and legal compliance requirements; while aligning with corporate policies and codes of conduct.

Simply put: an anonymous hotline or whistleblower hotline service can connect people with something to report to those who need to hear it. These services allow employees and other stakeholders to anonymously report incidents of wrongdoing and share their suggestions for improvement securely and securely.

Syntrio’s anonymous hotline services are comprised of the following:

What is a Case and Incident Management System?

HR case and incident management systems form the bedrock of your compliance hotline and ethics reporting system by helping organizations manage, track and resolve employee relations cases efficiently and confidentially.

CMS systems standardize and automate HR processes to support a wide range of incident types, from harassment and discrimination to fraud and safety, as well as capturing positive suggestions for topics such as reducing expenses, improving safety, growing revenue, and improving overall performance.

These systems most commonly assist employees, human resources, ethics and compliance teams, and investigators in reporting, reviewing, responding to, and resolving incidents. They include specialized features that:

  • Support anonymous collaboration and dialog between incident reporters and organizations
  • Help create automated and streamlined workflows
  • Provide reports and dashboards to track trends and support audits

A secure compliance hotline and case management system (CMS) facilitates two-way communications, enabling a reporting party to share information anonymously with your organization. This allows you to have difficult conversations and follow up safely and securely for all involved.

A comprehensive ethics hotline system – Syntrio Hotline – is a scalable, confidential solution that meets your Speak Up! and Listen Up! culture and compliance standards.

 Let Your Culture Shine with These Simple Yet Powerful Tools.

World-Class Comprehensive Ethics Hotline and Confidential Online Suggestion Box – Encouraging Amazing Anonymous Employee Feedback

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SIMPLE AND COMPLETE SETUP
  • Employee Anonymous Hotline and Confidential Digital Suggestion Box Services Can be Available in Hours.
  • Launch with a Complete Suite of Employee Communication Tools.
  • Provides Human Resources, Ethics, and Compliance Personnel with the Ability to Handle Reports Appropriately.
  • Includes Robust Analytics and Reporting for Internal and Regulatory Compliance Needs.
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FOLLOW-THE-SUN SUPPORT
  • Click, Chat, Call or Fax 365 Days a Year, Worldwide.
  • Certified Advisory Specialists, Confidential Report Processors, and Multilingual Services.
  • The Customer Success Team is Fully Multilingual.
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CERTIFIED AND CONFIDENTIAL
  • Confidential Reporting Hotline Services Enable Employees, Vendors, and Customers to Report Fraud, Abuse, Ethics, Compliance, and Human Resource Violations.

Proven 24-Hour Anonymous Ethics Hotline and Confidential Digital Suggestion Box

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Easy Customization

Snap-in a turnkey solution or customize and go. The choice is yours, and we’re always at your side.

Worldwide Access to Hotline Reporting
24-Hour Worldwide Access

We are at your service on every continent whenever you or your employees need us.

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Flexible Contact Options

Employees choose from six contact methods: web, fax, mail, email, text, and toll-free telephone.

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Regulatory Compliance

Compliant with all significant regulation and privacy legislation, AODA, GDPR, and SOC 1 and 2.

Multi-Language Services

Representatives are available in English and Spanish and 140+ languages with interpreter services.

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Communication Tools

A complete package of employee communication tools is available, including posters and wallet cards.

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Quick Implementation

Setup occurs in a few hours and includes a program guide and supporting materials.

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Secure and Resilient

Supports the highest architecture and data standards, including ISO 27001 and Protected B.

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Real-Time Information

Receive real-time access to incident reports and easy-to-understand summaries of each incident.

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Trusted Independence

Independent third-party hotline services enable employees to feel safer when filing reports.

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Certified Operators

Professionally trained and accustomed to dealing with caller concerns. There is never a need to feel intimidated.

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Report History

All reports and supporting data are permanently retained and easily retrieved.

Discover Unmatched Benefits: Syntrio’s Secure, Anonymous Reporting Hotline and HR CMS – Why Customers Rely on Syntrio for Unparalleled Solutions

Security is a first-tier priority at Syntrio, as we understand the incredibly sensitive information hosted on our servers. Syntrio HOTLINE is continuously chosen time and time again by customers. These customers, including major banks, healthcare organizations, and governments, have the most stringent security validation protocols.

Ensuring awareness of your risks and exposures has never been more important, so customers choose Syntrio to:

• Ensure the integrity of financial reporting, accounting, and operational data
• Monitor for compliance with laws, regulations, policies, and procedures
• Provide whistleblower protection – anonymity
• Guard against unethical conduct and conflicts of interest
• Limit fraud and theft
• Enhance data security and privacy
• Prevent harm to people, environment, and property
• Uncover hidden organizational issues
• Promote suggestions for improvement
• Obtain questions before town hall meetings
• Provide feedback on specific questions posed by management

Ethics Hotline and Employee Feedback Tool

Worldwide Access Wherever Your Employees Live and Work

Locally Compliant

Our employee anonymous reporting hotline program fully integrates and complies with country-specific protocols and laws around the globe.

Ease of Communication

We support 140+ languages and localized web submission forms are included at no additional cost.

Convenience

Employees provide a toll-free number, eliminating long-distance phone charges, as well as localized web submission forms.

Privacy Protection

We adhere to the EU-U.S. Privacy Shield Framework developed by the Department of Commerce with the European Commission.

New! Anonymous Employee Hotline Buyer Checklist

Empower Your Employees with Trusted, Secure, and Scalable Ethics Hotline Solutions

It’s easy to get started! Implementing an anonymous employee reporting hotline service doesn’t have to be a challenging task. Make it easy! Please take advantage of our experience.

Our buyer checklist outlines the features to consider when evaluating and selecting an anonymous employee reporting hotline, including:

· Reporting options
· Security and resilience
· Regulatory compliance
· Analytics and support

Request Our 2024 State
of Employee Reporting Hotline eBook:

Comprehensive and Valuable

2024 State of Ethics Reporting Hotline EBOOK

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Why Reporting Hotlines
Are A Best Practice

Syntrio Why Ethics Reporting Hotlines are a best practice

Build vs. Buy

Considerations for Your Employee Whistleblower Hotline and Ethics Reporting System

Build a strong and sustainable culture that consistently drives the innovation, customer service, and overall performance you need to compete today.

Employee anonymous reporting hotline, ethics reporting systems, and employee experience platform solutions enable your employers to collect feedback and tap into their capabilities to drive performance.

Should you build an internal employee hotline and ethics reporting system? Or do you partner with a trusted, independent provider?

We provide answers in our document, Build vs. Buy Considerations for Your Employee Hotline and Ethics Reporting System. We’ve outlined the top considerations when you are deciding whether to “build or buy” an ethics reporting system.

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