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Capture Real, Candid, Anonymous Employee Feedback
A digital suggestion box is an excellent tool that empowers employees to Speak Up! with suggestions, comments, and even compliments. Since a digital suggestion box complements your compliance hotline, the only information Syntrio needs to set up your service is your report recipients’ email addresses and (we recommend) a tagline best to communicate the value of this additional communication channel.
Employees can make suggestions from any device, including their mobile phones, often capturing content right in the moment of inspiration. And, since it’s built within our secure compliance hotline infrastructure, every suggestion is as secure as a more formal report.
We support promoting your digital suggestion box through traditional posters and wallet cards, in your employee newsletters, and in other communication channels like Slack, Teams, etc. You can also encourage suggestions by including a link in your Employee Handbook.
Clients and customers can make suggestions, too. Many of our customers have found that a suggestion box is popular among customers, as it can quickly improve customer (and employee!) satisfaction.