SPEAK UP! WITH HOTLINE LEARNING

Comprehensive Ethics Hotline Reporting and Hotline Learning

Let’s Create an Amazing Culture Together

6,500+ Organizations Trust Syntrio – You Can Too!

Advance Your Speak Up! and Listen Up! Culture with Hotline Learning

Join the world’s most admired brands in adopting compliance hotline reporting and online hotline training courses to boost your compliance initiatives, mission, vision, and values in a comprehensive and education-forward manner.

Syntrio - Activate Enable Validate - Culture Up!

Our online training courses help you build more productive workplaces where your employees Speak Up! more clearly and confidently, and managers are prepared to Listen Up! and respond to their concerns with more care.

With Syntrio, you have a world-class, highly secure employee hotline and case management system paired with an innovative collection of online training sessions that improve communications and productivity across your organization.

For just minutes a year, employees will learn from excellent Speak Up! courses and managers to  Listen Up! courses and all can enjoy short (micro-learning) reinforcements, additional communication tools, and world-class reporting to serve your organization’s growing needs.

These modern offerings surpass legacy hotline solutions by enabling you to quickly (we truly obsess over seat time) and cost-effectively:

  • Activate employees to effectively Speak Up! by building essential reporting skills
  • Enable managers to develop better listening competencies and empathy
  • And, when you’ve been up and running for a while, you can validate and reinforce how the program works through quick surveys that measure employee satisfaction.

The most comprehensive compliance hotline platform is here. Combining Syntrio Hotline –  compliance ethics hotline with our Hotline Learning Library uniquely enables employees to learn new ethics reporting skills that increase confidence and trust in your organization while empowering managers with proficiencies to address concerns more effectively.

The combination helps everyone build their Speak Up! and Listen Up! skills efficiently and effectively.

Hotline Learning Powers Your Speak Up & Listen Up Culture

What’s driving your interest in an anonymous hotline and ethics reporting program?

We understand there are many legal and regulatory compliance drivers, and we also know modern leaders focus on aspirational outcomes that elevate their culture and compliance initiatives. Success requires you to gain continuous feedback and leverage your unique culture to drive exceptional performance.

Our Hotline Learning program enables you to create a powerful speak up and listen up culture.

Enable Managers and Investigators with Best Practices for Conducting Hotline Report Investigations

Syntrio’s Hotline Learning Program complements your hotline service with a modern suite of learning and communication tools. It’s powered with an extensive microlearning collection that includes these exclusive options for reporters and investigators:

Syntrio - Good Practices in Conduction Investigations

Good Practices in Conducting Investigations

This training emphasizes the importance of good investigative processes following a reported concern. It enables investigators with best practices and ensures all parties are treated with respect and fairness while protecting the organization’s people and assets. Investigations provide feedback about how an organization can remain compliant with the law and policies and improve operations, safety, and performance. Responding quickly and responsibly to reported issues aids in identifying and addressing problems to maintain healthy workplace culture. (18 min)

Syntrio - Assisting with Investigations for Managers

Assisting in Investigations for Managers

This microlearning course emphasizes managers’ importance in addressing concerns and assisting during workplace investigations. This ensures all parties are treated with respect and fairness while protecting the organization, its people, and its assets. Investigations provide feedback about how an organization can remain compliant with the law and policies and improve operations, safety, and performance. Helping the individuals charged with investigations respond quickly and responsibly to reported issues aids in identifying and addressing problems to maintain healthy workplace culture. (10 min)

Syntrio Engage - Listen Up! Handling Employee Concerns

Listen Up! Handling Employees Concerns

A solid ethical culture requires all staff to be comfortable with raising concerns, and managers are skilled in effectively receiving and responding to these concerns. This module addresses a manager’s duty to “listen up” – involving careful listening to employees’ concerns and taking action, as warranted, to address the concerns and reinforce management’s commitment to a “speak up” culture. (10 min)

Syntrio Engage Learning - Listen Up! A Commitment to Non-Retaliation

Listen Up! A Commitment to Non-Retaliation

A robust ethical culture requires all staff to be comfortable with raising concerns, and managers are skilled in effectively receiving and responding to these concerns. This module addresses a manager’s essential responsibilities to support a non-retaliatory workplace for employees who raise or help to resolve concerns. (8 min)

Syntrio Engage - Are You Really Listening? Hotline Learning

Are You Really Listening?

Effective listening is a significant part of the communication process. Communication cannot occur until and unless the recipient hears and retains a message thoroughly and positively. Developing effective listening skills helps to improve productivity and interpersonal relationships at work. In this course, you will learn to improve your listening, listen to others while remaining empathic and non-judgmental, and follow a speaker’s points. You also will learn how to overcome your listening blocks
and respond appropriately to others. (35 min

Activate,  Enable, and Validate Your Employee Speak Up! and Listen Up! Culture

Comprehensive Hotline Learning includes a unique curriculum comprising microlearning courses and snapshots that prepares all employees to speak up and managers to listen.

Your Speak Up! culture is enriched with a hotline learning library packed with learning options to prepare employees and reinforce critical topics important to your mission and shared values.

Exclusive awareness snapshots gather real-time feedback from employees that enables you to validate the state of your culture and exclusive learning resources for managers to improve their essential role in listening and responding.

We’ve also worked closely with our customers to design a complete Awareness and Feedback training course based on industry best practices in cultural awareness in the workplace.

Syntrio - Speak up Listen up Essentials

Bias Awareness and Employee Feedback

QUARTERLEADER AND MANAGERALL EMPLOYEES
1Listen Up! The Value of ListeningSpeak Up! Getting Started
Listen Up! What to ExpectSpeak Up! Introduction to the Hotline
Listen Up! Encouraging Others to Speak UpSpeak Up! We’re in This Together
Listen Up! Listening EffectivelySpeak Up! What to Speak Up About
Listen Up! Responding to Concerns
2Listen Up! Dealing with InvestigationsSpeak Up! How You Can Best Speak Up
3Listen Up! Demonstrating EmpathySpeak Up! Where You Can Speak Up
4Listen Up! Showing that Speaking Up WorksSpeak Up! We’re Listening
5Listen Up! Managing Retaliation ConcernsSpeak Up! It’s Safe to Raise Concerns
6Listen Up! Fostering Psychological SafetySpeak Up! Creating a Healthy Workplace
7Listen Up! Demonstrating GratitudeSpeak Up! When Hesitating to Raise Concerns
8Listen Up! Discussing “Speak Up” ConcernsSpeak Up! Seeking Others’ Help
9Listen Up! Managing Constructive ConversationsSpeak Up! Benefits of Raising Concerns
10Listen Up! Listening for the Silent Speak UpSpeak Up! Constructive Conversations
11Listen Up! Evaluating Your SuccessSpeak Up! Building Skills to Speak Up
12Listen Up! Continuing to Promote Speak UpSpeak Up! Great Workplaces and Speak Up

Ready to Take Your Culture and Performance Even Further?

Syntrio Brochure - Advance Your Speak Up and Listen Up Culture with Hotline LearningIn conclusion, Syntrio Learning powers your culture and compliance initiatives with more than 1,000 courses across seven libraries that feature microlearning, foundation, and blended learning options to address individual learner needs:

We work closely with customers to ensure our aspirational approach to eLearning uniquely aligns with the key characteristics of high-performing organizations.

Syntrio Brochure – Advance Your Speak Up and Listen Up Culture with Hotline Learning

Let’s Create an Amazing Culture Together

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