Author: Larry Bograd

Doing Good (Authentically) as a Business

In an earlier post, we talked about the importance of matching public support for the LGBTQ+ community with internal practices, policies, and employee training that support diversity and inclusion. Psychological astute, relevant, engaging, and practical employee training also encourages a respectful and civil workplace, conflict management, negotiation, and emotional intelligence. Still another area that would […]

Beyond Rainbow Flags

During Pride Month, you’re probably seeing the rainbow Pride flag everywhere, including in the logos of companies and brands you follow on social media. While this type of representation and visible allyship is valuable, it’s important that your organization matches its public displays of support with internal policies and workplace culture that is truly inclusive […]

Why Is Soft Skills Training Optional?

The Situation In my twenty-plus years in the training industry, I’ve worked both as an employee or in-house consultant purchasing training and as a vendor offering off-the-shelf and customized training. Topics such as compliance, regulatory changes, and health and safety are understandably often mandated training. Yet, the suite of interpersonal and personal competencies, typically known […]

5 Ways Emotionally Intelligent People Handle Conflict

Workplace Conflict: An Inescapable Reality It’s no surprise that conflict is a regular and unpleasant reality in many workplaces. When a group of employees from various backgrounds and with different work styles is brought together to achieve a shared business goal, tensions are inevitable. Competing priorities, stressful deadlines, heavy workloads, and poor communication can cause […]

What Really Motivates Employees

Employees that are engaged in their work are more productive, satisfied, and likely to stay with an employer motivating them to do their best. Having a more engaged workforce is highly beneficial to companies and managers, positively impacting areas including workplace safety, employee health, and profitability. Consider the latest Gallup Employee Engagement study that reports […]

Soft Skills and Hard Skills: The Perfect Match

An essential software upgrade falls apart because your team fails to work together. Conflict arises and the blame game gets underway. You’ve given your your technical workers world-class coding training, so why aren’t they be better communicators and collaborators? In today’s economy, superior technical skills are not enough to ensure your organization’s success. The critical […]

Hey, Techies, Want to Get Ahead? Work on your Soft Skills.

Hey, Techies, Want to Get Ahead? Work on your Soft Skills.

In 2013, Google decided to test its hiring hypothesis by crunching every bit and byte of hiring, firing, and promotion data accumulated since the company’s incorporation in 1998. Project Oxygen’s results shocked everyone by concluding that, among the eight most important qualities of Google’s top employees, STEM (science, technology, engineering and math) expertise came in […]

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