Sales and Customer Service

Sell for Success: What You Need to Know About Selling

Sell for Success: What You Need to Know About Selling

This course teaches you techniques to become a successful salesperson in any sales setting.

AUDIENCE: All employees (Also available in Spanish)
DURATION: 30 minutes

Negotiation: Your Road to Success

Negotiation: Your Road to Success

This course helps you learn how to become a more proficient negotiator. It includes steps to guide you through any difficult transaction or trade. This course teaches the importance of developing a win-win philosophy, characteristics of a successful negotiator, and the six steps of every negotiation.

AUDIENCE: All employees
DURATION: 30 minutes

1 to 1: Customer Service Success

1 to 1: Customer Service Success

Research verifies that the only way to achieve customer loyalty is to consistently meet and exceed their expectations. Every time you interact with a customer, you have a unique “moment of truth“ opportunity to build the relationship or fall short. This module will help you understand your customers‘ needs so you can better serve them through each and every interaction.

AUDIENCE: All employees involved with sales
DURATION: 45 minutes

You may also be interested in:

Power Speaking

Ethics and Business Conduct

Valuing Diversity: Employee Edition

Download the Syntrio Course Catalog here: