Ergonomics for Manufacturing-Reducing Injury & Improving Performance
This course provides an overview of Musculoskeletal Disorders, their signs and symptoms, and ergonomic risk factors. In addition, it illustrates how industrial workers and supervisors can apply ergonomic principles in the workplace to reduce injury and increase human performance. This course is targeted towards workers in the industrial sector who perform manufacturing and manual tasks including materials handling, lifting, pulling and pushing. Secondary targeted audience: Supervisors, managers, and EHS staff that support manufacturing and manual handling tasks.

Fall Protection: Working Safely at Heights
Working safely at elevations can be a matter of life or death. Falls are the 4th leading cause of workplace fatalities in general industry. Working at elevated locations requires knowledge of fall hazards and fall protection equipment in order to prevent serious injury. This course introduces when and how to use fall protection equipment and the hazards associated with working at heights and working on a roof.

Fire Extinguisher Safety
Employees who use fire extinguishers must be familiar with the general principles of their use and the hazards involved in fighting incipient-stage fires. They should also know the company’s policy regarding fire extinguishers and their expected role in an emergency. Employees will learn how to properly select and use a fire extinguisher plus the critical three stages of a fire.

Hazardous Energy Control
This course describes the features and implementation of OSHA’s Control of Hazardous Energy standard (29 CFR §1910.147). The material is intended for all “affected workers” and provides the essential information for “authorized workers” to safely perform work on both electrical and non-electrical (moving/rotating, hydraulic, pneumatic, chemical, or thermal) energy sources. Note: affected workers are those who operate or use equipment on which servicing or maintenance is being performed under lockout or tag-out, or whose job requires him/her to work in an area in which such servicing or maintenance is being performed. “Authorized workers” are those who actually perform the maintenance and repair activities and need to practice lockout and/or tag-out procedures

Hazardous Waste Management
Workers in facilities that handle hazardous waste, must be trained to comply with regulatory requirements for waste characterization, container marking and labeling, waste minimization, manifesting, transportation, emergency response, and land disposal restrictions and certification. This course provides the employee with the information necessary to carry out this task and prepares the worker for job-specific training that should be provided by the worker’s supervisor.

Hearing Conservation: Protecting Yourself from Hearing Loss
The ability to hear is an important communication tool, and one that is often taken for granted. Exposure to high levels of noise can result in permanent hearing damage if proper ear protection is not taken. This course will teach employees what noise is and sources of noise, the harmful effects of noise and how to measure noise levels and hearing damage plus how to choose and properly wear hearing protection.

Incident Command
Emergencies are typically very chaotic and in order to control an emergency, an Incident Command System should be in place. This course introduces members of an Emergency Response Team to the Incident Command System (ICS) so they can quickly and consistently organize emergency responders, and resources to minimize chaos and confusion. The ICS also improves the efficiency, effectiveness, and timeliness of mitigating an emergency incident.

Introduction to Accident Investigation.
Accidents occur every day in workplaces all over the United States. The goal of this course is to prevent the recurrence of accidents by discovering not only what happened, but also how and why the accident happened. Upon completion of this course, learners will be able to identify: the goal of accident investigation, the difference between major and minor accidents, direct, indirect, and root causes of accidents, and basic steps in accident investigation

Introduction to Laser Safety
With the advent of a wider variety of more powerful lasers integrated into many areas of modern life, the issues involving laser safety are of even greater importance. This course will include Electromagnetic Radiation, characteristics of Laser Light, Laser Components, types of Lasers, Laser hazards, guidelines and standards, classifications, exposure controls and Laser Safety programs.

Laboratory Safety
This course, designed for research laboratory personnel, examines workplace safety in laboratory environments, including health hazards, exposures, physical hazards, hazard recognition, exposure controls and emergency procedures. This course also includes optional sections on biological hazards. The course will assist employers in meeting the training requirements of 29 CFR 1910.1450, Occupational Exposure to Hazardous Chemicals in Laboratories. When employees complete this course, they will understand the physical and health hazards of materials commonly used in laboratories. They will also understand the methods and observations that may be used to detect the presence or release of a hazardous material and understand exposure control measures.

Managing Workplace Safety and Health
Supervisors are responsible for the safety of their employees. Besides their legal and moral responsibilities, Supervisors also have an obligation to protect their company from expensive workplace accidents. This course will teach supervisors how they can protect their employees and support your company’s Environmental, Health and Safety polices.

Office Ergonomics (ErgoNet)
This module consists of a completely web-based office ergonomics assessment and training tool. Based on the work of renowned professional ergonomists at the UC Ergonomics Program, ErgoNet features a personalized online ergonomic assessment for individual employees (workstations, postures, and work patterns) that provide individualized comments and corrective strategies for reducing the risk of ergonomic injuries. The ErgoNet training component ensures that all employees have a broad understanding of office ergonomics issues and guidelines for healthy office work. Together, the assessment and training serve as an excellent loss control and compliance tool. The application also features a prioritization scale for identifying those employees whose ergonomic conditions are most in need of attention. This course is intended for all staff with ergonomic requirements.

Personal Protective Equipment: General
By understanding the role and limitations of PPE in an overall safety strategy, workers will be able to recognize workplace hazards and match the appropriate types of PPE. PPE: General will help employees understand the importance of properly fitting PPE.

Personal Protective Equipment: Eye & Face
Upon completion of this course, workers will be able to describe types of eye and face protection and recognize potential eye and face hazards. This course will help employees understand his/her responsibilities with respect to eye and face protection and the importance of properly fitting PPE.

Personal Protective Equipment: Foot
PPE: Foot instructs workers regarding the proper use and maintenance of personal protective equipment (PPE) for the foot. Upon completion of this course, workers will be able to describe types of foot protection and recognize potential hazards. This course will help employees understand their responsibilities with respect to foot protection and the importance of ensuring proper fit and use of safety shoes or boots.

Personal Protective Equipment: Hand & Arm
PPE: Hand & Arm instructs workers regarding the proper use and maintenance of personal protective equipment (PPE) for hands and arms. Upon completion of this course, workers will be able to recognize potential hazards and understand the importance of ensuring proper fit and use of PPE for the hands and arms.

Personal Protective Equipment: Head
Upon completion of this course, workers will be able to describe types of head protection and recognize potential head hazards. This course will help employees understand the importance of properly fitting hard hats and other forms of PPE for the head.

Powered Industrial Truck Safety
This module teaches prospective operators how to safely use a powered industrial truck in accordance to the OSHA training requirements. Employees will learn the principles and procedures for safe operation of these vehicles, have the ability to apply safety practices to prepare a truck for use, apply the principles of stability when operating a powered industrial truck, follow inspection protocol and follow safe driving procedures.

Radiation Safety
New employees will learn about ionizing and non-ionizing radiation in the workplace. This module teaches the health hazards that may be presented by radiation producing industrial equipment and how to control workplace exposure to radiation through safe handling. Note: this course does not cover radioactive isotope usage

Radioisotope Safety
Radiation exposure from use of radioactive materials can cause adverse health effects. Using exposure controls and following safe work practices help minimize radiation exposures and prevent radiation contamination of work areas and equipment. After completing this course, learners will be able to identify safety issues associated with radioisotopes commonly used in the laboratory environment, describe health hazards associated with radiation, identify exposure control methods and monitoring techniques, and follow appropriate emergency procedures

Respiratory Protection
Respiratory protection, or the use of respirators, can protect employees from a multitude of respiratory hazards that include chemical, biological and radiological agents as well as oxygen-deficient atmospheres. After taking this course, employees will be aware of types of respirators and when to use them, the capabilities and limitations of respirators and the medical requirements for using respirators. Employees will also learn how to fit test and leak test respirators and their proper care and maintenance procedures.

Workplace Violence
Unfortunately, workplace violence has become an important safety and health issue in the workplace today. Homicide, is the second leading cause of fatal occupational injury in the United States, and is the leading cause of occupational fatalities among women. This course uses OSHA guidelines and recommendations to reduce worker exposures to this hazard. This training provides the employee with information on how to recognize workplace security hazards and risk factors, measures to prevent workplace assaults and what to do when an assault occurs, including emergency action and post-emergency procedures.

SYNTRIO EMPLOYMENT LAW SERIES

Americans with Disabilities Act – Managing Effectively Within The Law
The Americans with Disabilities Act of 1990 (ADA) prohibits employment discrimination against qualified individuals with a disability. ADA requires additional steps beyond nondiscrimination for individuals with disabilities so that they can compete for jobs, perform essential job functions, gain access to workplaces and enjoy other employment benefits. Managers who have a full understanding of their responsibilities and manage under the law can best avoid future discrimination claims. This course will teach: what is and is not protected under the law, when reasonable accommodation must be provided, and preventive measures to avoid discrimination.

Avoiding Wrongful Termination – Legal Guidelines for Proper Discipline and Discharge
This course will help managers to understand the principle of “at-will” employment and the important exceptions to the rule. At the completion of this course, managers will be able to identify practices that could create liability and identify methods for effectively handling terminations to minimize the risk of a lawsuit. Preventive measures outlined in this course can be used to help avoid a costly wrongful termination claim.

Employee Privacy – Balancing a Manager’s Right to Know
This course provides an overview of employee privacy in the workplace. Managers should know their state’s regulations on privacy to achieve a balance between their need-to-know, with employees` right of freedom from undue intrusion into their personal lives. This course is for managers who wish to avoid litigation for invasion- of-privacy or defamation claims, yet who must, from time-to-time, consider drug testing, searches, discussion of an employee's behavior, or examination of an employee's after-hour activities. This course may also interest company executives who initiate company policy regarding privacy.

ErgoNet– Office Ergonomics
ErgoNet features an online ergonomics assessment for individual employee’s workstations, postures, and work patterns. It provides individualized comments and corrective strategies for reducing the risk of ergonomic injuries. An additional training component ensures a general understanding of office ergonomics issues and guidelines for healthy office work.

Family Medical Leave Act
The course is designed for managers or supervisors whose employees may request or require leave. It also provides an "advanced path" with more detailed information designed for FMLA-leave administrators (i.e., staff responsible for designating and qualifying leave requests as FMLA-qualifying). Users will learn about eligibility requirements, circumstances under which employees qualify for FMLA leave, pay and benefits employees are entitled to while on leave, and responsibilities for record keeping and posting notices regarding FMLA procedures.

Preventing Employment Discrimination - Understanding the Equal Employment Opportunity Laws
Employment decisions must be based on an employee or applicant’s ability to perform his or her job – not on what they look like or where they are from. This course will teach what is and is not protected under the law, how to interpret the law using real life situations. It will also teach an employee how to manage effectively within the law, when reasonable accommodation must be provided and preventative measures to implement to avoid discrimination.Understanding your responsibilities and managing within the law is the best way to avoid future discrimination.

Preventing Sexual Harassment – A Guide for Managers and Employees
Few topics have attracted as much attention in recent years as sexual harassment. Yet, many people remain confused about what constitutes sexual harassment. This program teaches what sexual harassment is (and is not), what to do if you encounter sexual harassment, and what steps a company takes when an allegation of sexual harassment is made. In addition, this module reviews the special responsibilities managers have with respect to sexual harassment. The course offers two tracks – one for managers and one for employees.

Sexual Harassment: Understanding and Prevention (A Guide for Managers)
Managers have a responsibility and legal obligation to provide a harassment-free work environment for their employees. This course teaches managers to recognize what is and what is not sexual harassment and to take appropriate steps to stop workplace harassment when they see or hear of it. It discusses a manager’s responsibility regarding sexual harassment and the personal and company liability that can result if that responsibility is not taken seriously.

Valuing Diversity
In order to realize the greatest competitive advantage and retain the most qualified employees, companies must make an effort to ensure that a diverse population of employees is fully represented and that a culture of inclusion and respect is promoted and maintained. This program explores the realities of working in a diverse environment and discusses strategies to help you recognize, accept, and value individual differences in your workplace. Users will learn about the concept of diversity, how to recognize diversity issues that can lead to legal liability under anti-discrimination and harassment laws, and take positive steps to embrace diversity and promote a culture of inclusion in the workplace.

Understanding Sexual Harassment (A Guide for Employees)
Every employee needs to understand and refrain from sexual harassment. Maintaining a harassment-free workplace is essential to keeping a positive and productive working environment for all involved. This course teaches employees to recognize what is and what is not sexual harassment and to follow appropriate reporting procedures if they experience or witness sexual harassment. It helps employees understand the steps the company will take when an allegation of sexual harassment is made.

Workers’ Compensation: A Manager’s Guide
Workers' Compensation ensures that employees who are injured or disabled on the job are properly compensated. This course provides managers with the information and tools to effectively deal with work-related injuries at their company. Taking this course assists managers in resolving claims quickly so the injured worker receives the benefits they are entitled to while allowing business operations to run smoothly and cost-effectively.

Workplace Violence: Environment and Occupational Risk Management
Workplace violence has become an important safety and health issue in the workplace today. This course uses OSHA guidelines and recommendations to reduce worker exposures. This training provides the employee with information on how to recognize workplace security hazards and risk factors, preventive measures for workplace assaults and what to do if an assault occurs.

SYNTRIO BUSINESS SERIES

1 to 1: Customer Service Success
Research verifies that the only way to achieve customer loyalty is to consistently meet and exceed their expectations. Every time you interact with a customer, you have a unique “moment of truth” opportunity to build the relationship or fall short. This module will help you understand your customers’ needs so you can better serve them through each and every interaction.

Are You Really Listening?
The ability to listen is an important tool for understanding others. Sadly, very few people know how to listen well. Listening is not simply agreeing – it is much more. This module teaches “deep listening” skills, which will lead to greater productivity and understanding in the workplace.

Lose the Meeting Blues: A Practical Guide for More Effective Meetings
This course helps improve the quality of the meetings you lead or participate in.It covers planning, orchestration and follow-up steps. In this course, you will learn how to plan, organize, orchestrate, and improve meetings. This knowledge will empower you to use meetings as a tool for accomplishing group and personal goals in any setting.

High Impact Visual Aids
Visual aids are vital for meetings and presentations. This module will teach you how to select, prepare, and utilize the most effective visual aid tools available.

It’s About Time: Strategies for Effective Time Management
Time is unyielding. We can’t stop it, slow it down, or save it for later. But we can improve how we manage and utilize our time. This program will help you learn invaluable time management skills.

Managing Information Overload
This course helps you organize an information management system that works for you. By providing easy-to-use strategies and control, you will be able to manage information overload.

Negotiation: Your Road to Success
This course helps you learn how to become a more proficient negotiator. It includes steps to guide you through any difficult transaction or trade. This course teaches the importance of developing a win / win philosophy, characteristics of a successful negotiator, and the six steps of every negotiation.

PowerSpeaking
PowerSpeaking More than ever, good presentation skills are vital to business and career success. This program will help you plant your feet, look’em in the eye, and deliver a clear message. You will learn presentation skills and techniques that will bolster your success.

PROACTion: Creating Change, Innovation, & Opportunity
This module assesses the users’ strengths and weaknesses within the six PROACT traits of successful innovators. It also outlines ways to improve PROACTability.

Sell for Success
This course helps you master the basics of selling by tapping into powerful personality skills you already have. It covers attitude, approach, and image. This course will teach you how to define your selling style, understand how attitude is related to success, improve customer relations, and learn vital sales communication skills.

The Effective Business Writer
In business writing, it is always the writer’s responsibility to make sure his or her message is understood. Communicating your thoughts in a concise, logically organized manner is invaluable in business writing. This course will teach you how to write with more clarity and precision.