Communication Skills

Are You Really Listening?

Are You Really Listening?

Sadly, very few people know how to listen well. Listening is not simply agreeing – it is much more. This module teaches “deep listening” skills, which will lead to greater productivity and understanding in the workplace.

AUDIENCE: All employees (Also available in Spanish) DURATION: 30 minutes

Effective and Appropriate E-mail Use

Effective and Appropriate E-Mail Use

E-mail is a powerful communication tool that transcends time zones and continents. Its applications are wide-ranging and it can contribute greatly to productivity if used effectively and appropriately. This course will show you how to write compelling and concise e-mails, successfully manage your e-mail, and know when e-mail should or should not be used. You will also learn how to overcome the risks associated with e-mail, such as lost productivity, legal issues, security breaches, viruses, and junk e-mail.

AUDIENCE: All employees
DURATION: 60 minutes

Interpersonal Communication

Interpersonal Communication

Everyone has the ability to become a more effective communicator. This course teaches how to identify and overcome the barriers to good communication, the importance of communicating with clarity, and the steps involved in the communication process. It also teaches a number of easy-to-use techniques to enhance daily interactions through real-life scenarios, interactivities, and exercises. Interpersonal Communication is ideal for both managers and employees alike, who work in any business setting.

AUDIENCE: All employees
DURATION: 45 minutes

Power Speaking

Power Speaking

More than ever, good presentation skills are vital to business and career success. This program will help you plant your feet, look’em in the eye, and deliver a clear message. You will learn presentation skills and techniques that will bolster your success.

AUDIENCE: All employees (Also available in Spanish)
DURATION: 30 minutes

The Effective Business Writer

The Effective Business Writer

In business writing, it is always the writer’s responsibility to make sure his or her message is understood. Communicating your thoughts in a concise, logically organized manner is invaluable in business writing. This course will teach you how to write with more clarity and precision.

AUDIENCE: All employees
DURATION: 30 minutes

You may also be interested in:

Handling Conflict: An Employee's Guide

Valuing Diversity: Employee Edition

Creating a Bully-Free Workplace: Employee Edition

Download the Syntrio Course Catalog here: